Privacy Policy

1. Introduction

Shuttle AI ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website shuttleai.tech or use our services.

Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site or use our services.

2. Information We Collect

2.1 Personal Information

We may collect personal information that you voluntarily provide to us when you:

• Fill out our contact form or request a quote
• Subscribe to our newsletter
• Apply for a job position
• Create an account on our platform
• Communicate with us via email, phone, or social media

This information may include:

• Full name
• Email address
• Phone number
• Company name and job title
• Project details and requirements
• Resume and portfolio (for job applicants)

2.2 Automatically Collected Information

When you visit our website, we automatically collect certain information including:

• IP address and browser type
• Operating system and device information
• Pages visited and time spent on each page
• Referring website or source
• Click patterns and navigation behavior

3. How We Use Your Information

We use the collected information for the following purposes:

• Service Delivery: To respond to your inquiries, provide quotes, and deliver our services
• Communication: To send you project updates, newsletters, and marketing materials (with your consent)
• Improvement: To analyze website usage and improve our services and user experience
• Legal Compliance: To comply with applicable laws, regulations, and legal processes
• Security: To detect and prevent fraudulent activities and protect our systems

4. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience. Cookies are small text files stored on your device that help us:

• Remember your preferences and settings
• Understand how you use our website
• Provide personalized content and advertisements
• Analyze website traffic and performance

You can control cookies through your browser settings. However, disabling cookies may affect the functionality of our website.

5. Data Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

• Service Providers: With trusted third-party vendors who assist us in operating our website and delivering services (e.g., hosting providers, payment processors)
• Legal Requirements: When required by law, court order, or governmental regulation
• Business Transfers: In connection with a merger, acquisition, or sale of company assets
• With Your Consent: When you explicitly authorize us to share your information

6. Data Security

We implement appropriate technical and organizational security measures to protect your personal information, including:

• SSL/TLS encryption for data transmission
• Secure servers with firewall protection
• Regular security audits and vulnerability assessments
• Access controls and authentication mechanisms
• Employee training on data protection practices

While we strive to protect your data, no method of transmission over the Internet is 100% secure. We cannot guarantee absolute security.

7. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law. When your data is no longer needed, we securely delete or anonymize it.

8. Your Rights

Depending on your location, you may have the following rights regarding your personal data:

• Access: Request a copy of your personal data we hold
• Correction: Request correction of inaccurate or incomplete data
• Deletion: Request deletion of your personal data ("Right to be Forgotten")
• Portability: Request transfer of your data to another service provider
• Objection: Object to processing of your personal data for marketing purposes
• Withdraw Consent: Withdraw previously given consent at any time

To exercise these rights, please contact us at privacy@shuttleai.tech.

9. GDPR Compliance (EU Users)

If you are a resident of the European Economic Area (EEA), you have additional rights under the General Data Protection Regulation (GDPR):

• We process personal data based on your consent, contractual necessity, or legitimate business interests
• You have the right to lodge a complaint with your local data protection authority
• We may transfer data outside the EEA with appropriate safeguards in place

10. Children's Privacy

Our services are not intended for individuals under the age of 16. We do not knowingly collect personal information from children. If you believe a child has provided us with personal data, please contact us immediately.

11. Third-Party Links

Our website may contain links to third-party websites, plugins, and applications. We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies before providing any personal information.

12. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your data during such transfers, including standard contractual clauses and data processing agreements.

13. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by:

• Posting the updated policy on this page
• Updating the "Last Updated" date at the top
• Sending an email notification for significant changes

We encourage you to review this policy periodically to stay informed about how we protect your information.

14. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us: